Latest client service delivery

Big Law 11 November 2024 ByAndrew McKenzieCan lawyers be too client-centric?

Being “client-centric” has almost become a cliché in the way firms describe themselves. However, some leading...

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The Bar 25 September 2024 ByDan CreeveyArbitration preferable to slow and expensive court processes

The court system in Queensland is too slow, expensive, and unpredictable, with people seeking justice often better off...

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SME Law 22 July 2024 ByAmanda LittleIn times of low client retention and cash flow, law firms must adopt...

In times of low client retention and cash flow, law firms must adopt innovative and cost-effective strategies to boost...

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SME Law 16 July 2024 ByTravis SchultzFirms that simply increase charge-out rates are selfish, fat, and lazy

Increasing prices is certainly one lever that can be used to help balance firm budgets, but I’d argue that law firms...

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The Bar 12 July 2024 ByLauren CassimatisUnderstanding the vicious cycle: Representing DV offenders who are...

I am often asked why I represent people that commit family violence. Here is my answer, writes Lauren Cassimatis.

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SME Law 23 May 2024 ByGrace RobbieBalancing client demands and employee wellness

In today’s dynamic professional arena, the legal profession is undergoing a notable transformation in workplace...

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Corporate Counsel 14 May 2024 ByJerome DoraisamyHow to tell firms what you need and like

Law departments that invest meaningful time in communicating processes, objectives, and outcomes with their external...

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SME Law 05 March 2024 ByMalavika SanthebennurWhy practising law lends itself to being in an office

It is vital for legal professionals to deliver their services in person to clients and leverage workspaces to develop...

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Big Law 19 February 2024 ByJerome DoraisamyLawyers have ‘not been maximising the potential of technology to...

In an era in which sectors across the board are rapidly embracing emerging technologies, the legal profession does not...

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Big Law 12 February 2024 ByLawyers WeeklyLexis+ AI launches with intent to ‘transform’ legal work

Last week, LexisNexis Legal & Professional unveiled Lexis+ AI™, which the provider says can help save Australian...

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