Schedule and agenda

Professor Richard Susskind OBE KC (Hon) is the world’s most cited author on the future of legal services.

Professor Susskind will join us virtually for a thought-provoking session and live Q and A on how the legal sector is constantly evolving, with this highly competitive and complex sector facing a magnitude of changes, such as the cost-of-living crisis, the increased demand for specialist knowledge, shifting client expectations and the growth and decline of specific practice areas.

So, what happens next, and what do you need to be at the forefront of for your firm?

Richard will dive into:

• Mindset and how to think about the future
• How tech is impacting other professions
• Drivers of change in the way legal services are delivered including; cost pressures, new providers, technology
• Technology and legal technology
• Artificial intelligence and its impact across the legal world
• Jobs; what jobs will there be in the future?
• Innovation and what Professor Susskind is seeing in the market
• Strategy including optimisation, transformation, diversification
• Some lessons from health and Professor Susskind learning from surgery

The ability to manage the professional development and wellbeing of others in a high-pressure corporate environment is a skill that few would have learnt at law school or during their years in practice prior to becoming partners.

In this session, a business coach will discuss:

• How to get the most out of your teams, including further developing skills and being mindful of burnout.
• How to lead a permanently hybrid workplace, including smarter collaboration online and in person.
• How to create new opportunities as well as protect against risks.
• Connecting your team to the organisation’s purpose and how this connectivity has a domino effect on your team’s performance.

In today’s highly competitive legal landscape, law firms constantly seek ways to optimise their operations and processes. As the complex nature of legal practice increases, embracing new strategies for efficiency can set a law firm apart.

For a law firm, wasted time translates directly into lost revenue and potential missed opportunities.

This session will dive into the steps and tips, ranging from simple to strategic, that lawyers and firms can inherit to boost their efficiency.

• Timeboxing, the strategy of allocating specific blocks of time for a specific task to prevent the rabbit hole.
• Investing in the latest technological advancements, including invoicing and payment systems, artificial intelligence (AI) for research and analytical data for predictive measures.
• Reducing manual administrative duties to focus on core competencies, including client consultations, court appearances, case research, and strategic planning.

Are you looking to expand your operations or gain closer working relationships with general counsel to increase your firm’s profitability?

This session will dive into exactly what general counsel are looking for from their external law firm providers and how sticking to a few simple criteria for a good working relationship with in-house lawyers will put you ahead of competitors.

• Bill appropriately to the client and matter and consider alternative fee arrangements, including sharing arrangements, budget caps, contingency fees, success-based fees, or structures other than standard billing hours.
• Provide practical and tailored advice on how something may impact their business, move away from generic marketing approaches and find the balance of understanding your potential client’s company’s challenges, issues and economics.
• Be transparent with your communication to clients, including informing them about prevention and preparation as soon as you become aware of an issue in their business.
• Focus on building solid partnerships and referral relationships over the need to be included in every legal ranking.

From businesses large and small, to politics and sport, Mark pays forward his knowledge and experience, to help grow and nurture the next generation of Australian success stories.

Having built his reputation as a finance specialist taking on Australia’s banks, to now Executive Chairman of Yellow Brick Road, and his experience as former host of the Nine Network’s The Apprentice and Celebrity Apprentice, as well as The Mentor on the Seven Network, Mark’s unique models of leadership will bring a unique take on the legal sector.

Learn from Australia’s best business coach on how to build your practice into a successful business.

As leaders of firms, staying ahead of the cultural workplace changes is imperative to long-term success of your business.

Our speakers discuss:

• Embracing diversity, equality and inclusion.
• Technological integration.
• Wellness and work/life balance.
• Client-centric approaches.
• Sustainability and social responsibility.
• Continous learning and development.