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PwC partners with ‘Harvey’, the chatbot lawyer
Big four firm PwC has become the latest organisation to implement artificial intelligence into everyday working practices, unveiling a new partnership with AI platform, “Harvey”, for its legal services team.
Lauren Croft
The global partnership with the AI start-up, the firm said, will provide PwC’s legal business solutions professionals exclusive access to Harvey.
Harvey is backed by the OpenAI start-up fund and built on OpenAI and ChatGPT technology. This comes after ChatGPT continues to trend globally, as the legal profession debates the use of AI technologies and how they may impact daily work functions.
You can read Lawyers Weekly’s full coverage of ChatGPT and how it will impact the Australian market, here.
Harvey uses natural language processing, machine learning and data analytics to automate and enhance various aspects of legal work, assisting in generating insights and recommendations based on large volumes of data.
Sandeep Agrawal, PwC’s global leader for legal technology, said this would have astronomical effects for PwC professionals.
“With the use of Harvey, our Legal Business Solutions professionals will be at the forefront of industry developments, catalysing their ability to deliver comprehensive, cost-efficient and market-relevant solutions to our clients,” he said.
“Integrating Harvey into our day-to-day activities will free up much-needed time and resources, allowing our people to focus more on innovation and value accretive tasks.”
All outputs will be overseen and reviewed by PwC professionals — and PwC global legal business solutions leader Tony O’Malley said that the combination of staff expertise and AI tech would mark a shift in the firm’s problem-solving capabilities.
“Harvey will transform the way we provide legal solutions for clients across the globe. The Harvey platform provides a generational leap forward for our legal professionals in terms of insights, research and analysis,” he said.
“Combining our deep expertise with cutting-edge AI technology heralds a paradigm shift in the way that we solve complex problems for our clients.”
The AI tech will be used to support many of PwC’s global clients, giving PwC professionals across more than 100 countries access to the leading generative AI technology.
According to the firm, this will enhance the ability of PwC’s network of more than 4,000 legal professionals to deliver human-led and technology-enabled legal solutions in a range of areas, including contract analysis, regulatory compliance, claims management, due diligence and broader legal advisory and legal consulting services.
PwC will also work with Harvey to take the platform to market to help clients further streamline their in-house legal processes, in addition to developing and training its own proprietary AI models with Harvey to create customised products and services.
Harvey co-founder and chief executive Gabriel Pereyra added that he was thrilled at the new partnership.
“Working with PwC provides a unique opportunity to further enhance AI’s potential to solve the most complex legal problems,” he said.
“The scope of PwC’s capabilities enables us to collaborate on AI systems that expand on Harvey’s core legal use cases to provide more comprehensive solutions for PwC and their clients.”
Lauren Croft
Lauren is a journalist at Lawyers Weekly and graduated with a Bachelor of Journalism from Macleay College. Prior to joining Lawyers Weekly, she worked as a trade journalist for media and travel industry publications and Travel Weekly. Originally born in England, Lauren enjoys trying new bars and restaurants, attending music festivals and travelling. She is also a keen snowboarder and pre-pandemic, spent a season living in a French ski resort.
