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Mediation still underutilised in the workplace
EMPLOYERS ARE failing to embrace mediation to help resolve conflict in the workplace despite the role it can play in helping employers avoid the significant costs associated with such disputes,…
Lawyers Weekly
EMPLOYERS ARE failing to embrace mediation to help resolve conflict in the workplace despite the role it can play in helping employers avoid the significant costs associated with such disputes, according to the UK’s Chartered Institute of Personnel and Development.
Among employers that use mediation, more than 80% report that it helps improve relationships between employees, 71% of respondents believe mediation reduces stress associated with the use of formal disciplinary or grievance procedures and half say that mediation helps avoid the costs of defending employment tribunal claims.
The survey finds that respondents identify informal discussions and mediation as the most effective approaches to resolving conflict at work. Mediation is rated as particularly effective in preventing the breakdown of working relationships, tackling bullying and harassment, as well as in addressing discrimination in the workplace.
