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Clio Payments expands into Australia
Legal technology company Clio has officially launched Clio Payments in Australia, allowing law firms across the country to offer secure, compliant, and flexible billing options.
Lawyers Weekly
Clio Payments, a solution designed to empower law firms with flexible, compliant, and streamlined payment options, is now available in Australia.
As flexible payment options become essential for many seeking legal services, Clio Payments offers an intuitive and compliant online payment processing system, enabling law firms to provide flexible payment plans that better serve their clients and foster stronger client relationships.
For smaller and mid-tier firms, Clio Payments provides a competitive edge, allowing them to match or surpass larger firms in offering adaptable billing structures, according to Asia-Pacific general manager Denise Farmer.
“As part of Clio’s commitment to enhancing the global legal experience, Clio Payments provides Australian law firms with a client-centred billing and payments solution that aligns with the realities of modern legal practice,” she said.
“We’re thrilled to bring this technology to Australia, where it can simplify financial processes, foster stronger client relationships, and ultimately make legal services more accessible to all Australians. With the momentum Clio Payments has seen in other markets, we anticipate it will be a transformative addition for Australian legal professionals and their clients.”
Using Clio Payments, firms can now accept secure online payments, allowing clients to pay via click-to-pay links on bills, websites, emails, QR codes, or through Clio’s secure client portal, as well as customise billing approaches for different situations and streamline reconciliation and record keeping by centralising client, billing, and financial records.
Further, the solution also allows firms to ensure trust account compliance by separating earned and unearned fees, with transaction fees and chargebacks automatically taken from the firm’s operating account rather than the client account.
This function within Clio, said Sara Giampa Kease from Studio Legal, makes all the difference.
“Clio Payments has really made a massive difference to our accounts payable processes. Offering our clients a pay now button when they receive their invoices, means there are less obstacles to make payment and, in turn, less admin for us, when following up overdue accounts (and less overdue accounts in general),” she said.
“Previously, a client would have to ask for a payment link, which we would then have to retrieve from Xero and share with them, it was a convoluted process, and we are glad we can now offer this function to our clients.”
Clio Payments also helps bridge the gap between legal services and the communities that need them, which CEO and founder Jack Newton said aligns with Clio’s vision of making legal services more transparent, efficient, and accessible.
“We understand the profound impact that streamlined, flexible payment solutions can have on a law firm’s financial resilience and client satisfaction,” he said.
“With Clio Payments, law firms are better equipped to serve clients from all backgrounds, ensuring that financial barriers don’t stand in the way of accessing justice.”
