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Why accountability is crucial

With 31 March fast-approaching, there are certain strategies you can implement within the workplace to ensure your team upholds their CPD responsibilities.

user iconDigital 09 March 2020 Big Law
Why accountability is crucial
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According to wellness advocate James Short, having accountability is essential in the workplace, regardless of whether you’re the employee or the boss. This is especially important when it comes to fulfilling requirements and commitments, similar to what is needed when obtaining CPD points before the 31 March deadline.

To bolster accountability in the workplace, Mr Short advises employers to not shy away from difficult conversations.

“Holding your team members accountable has a bad reputation for being too confrontational. It conjures up images of uncomfortable situations where you have to reprimand a certain employee or employees for not performing up to standards,” he said.

“It does not have to be. The so-called ‘difficult conversation’ does not have to be, well, difficult. Have that conversation if the staff member is not performing up to your standards. The trick is to not focus on the person but on the performance.

“Try to see it from their point of view and walk through the whole process on how they were able to achieve the end result. Work together on how you can improve the situation. Communicate.”

Mr Short noted having accountability is one sure way of setting up your team for success.

“Individually, this is also an important measure of a team member’s success. This trait shows how engaged and invested the team member is to the current project. It shows how that individual is willing and ready to tackle the challenge at hand,” he said.

“Expect nothing less as that person will give it everything they have to complete the task up to your standards. Expect the best results from a person who is willing to take responsibility.”

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