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Global firm unveils new legal ops function
A global law firm has launched a new legal operations function that aims to bring together its legal project management, legal process improvement, pricing innovation and automation teams into the one single unit.
Emma Musgrave
Herbert Smith Freehills has rolled out its global Legal Operations function as a means to provide more effective and efficient services to both clients and the firm's lawyers.
According to a statement from the firm, the global team will work with clients to “assess and analyse the issues they are facing and develop bespoke solutions accordingly”.
“It will focus on helping clients in areas such as improving service delivery and developing collaborative working through the use of new technologies; identifying alternative resourcing options; applying innovative methods to solving issues; and leveraging data analytics and insights.
“It will work alongside the firm’s Alternative Legal Services teams to develop holistic solutions that deliver more value and operational efficiencies to clients.”
The firm added that the new global Legal Operations function “reflects the equivalent functions, where relevant, within clients’ in-house legal teams, and creates a single point of access for clients and lawyers in need of these services”.
“Many clients today are bringing together their own legal operations teams to provide a range of critical business support services for their in-house lawyers,” said HSF CEO Mark Rigotti.
“By forming our own legal operations function, we are able to sing from the same hymn sheet as our clients and work with them in a more streamlined and innovative way, ultimately providing them with even better service.”
Emma Musgrave
Emma Musgrave (née Ryan) is the managing editor, professional services at Momentum Media.
Emma has worked for Momentum Media since 2015, including five years spent as the editor of the company's legal brand - Lawyers Weekly. Throughout her time at Momentum, she has been responsible for breaking some of the biggest stories in corporate Australia. In addition, she has produced exclusive multimedia and event content related to the company's respective brands and audiences.
Prior to joining Momentum Media, Emma worked in breakfast radio, delivering news to the Central West region of NSW, before taking on a radio journalist role at Southern Cross Austereo, based in Townsville, North Queensland.
She holds a Bachelor of Communications (Journalism) degree from Charles Sturt University.
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